We only offer dog beds and pet accessories that have proven to be durable, well built, and long lasting. When you purchase from us, you can rest assured that you are purchasing the finest dog beds on the market. We take a very personal interest in our customers satisfaction. Typographical Errors: In any event that there is a product listed at (I) an incorrect price or with incorrect information due to typographical error or (II) with an error in product or pricing information, All-Dog-Beds.com reserves the right to refuse, replace, or cancel any order placed with the incorrect information after confirmation with the purchaser. If your credit card has already been charged for such purchase(s), we will immediately issue you a credit to your account in the amount of the charge. Please note: For Credit Card Orders: To prevent credit card fraud, we only ship to the billing address on the credit card. If you wish to have an item shipped to an alternative address, the owner of the credit card must sign and fax back an authorization form, or you may pay by check or money order. Please contact customer service for details. We accept Checks and Money Orders. However, orders will not be shipped until the check has cleared our account. We accept faxed and mailed in orders. Please call our customer service line first to check availability before mailing or faxing order, we will provide you with the correct ordering procedures. customers@ebrandsinc.com Questions or comments. Please call or mail us at: E Brands Inc 432 S. Washington Ave. #1602 Royal Oak, MI 48067 Customer Service: 1-800-380-6312